Triiaxis

FAQ & Returns

Table of Contents

Overview

At Triiaxis we stand by every product we make and sell. We are committed to bringing you the highest quality product possible. 

Minor blemishes, cosmetic defects, and variations in both finish/color should be expected. Everything we sell has many handmade steps involved, which increases the likelihood of minor cosmetic imperfections.

We will do our best to communicate any confusing details in regards to purchasing our products. We are constantly updating, and tweaking our products based on field testing and user feedback.

Thank you for being a part of our story.

Return Policy

If for any reason you are unhappy with your purchase, we offer returns or exchanges within 30 days of the original shipment date for most products. With exceptions for below items:
 
  • Midnight order: Please contact us if you have an issue with your order.

Please allow us 7-10 from when we receive the returned item to be processed.

If you have any questions, please contact us.

Returns are easy! Click the link above to create your return label.

Warranty

We stand behind our products. We offer a 3 year warranty.

The Triiaxis warranty covers only the original/primary owner and does not cover, alteration, theft, loss, or unauthorized and/or unreasonable use of Triiaxis products. This warranty covers products purchased for personal use only from www.Triiaxis.com.

When sending us warranty work please be sure to choose an insured and trackable delivery service as Triiaxis is not responsible for products that do not arrive in the mail. Please retain your shipment tracking information until we confirm receipt of your warranty product. This warranty only covers products purchased through our website.

If Triiaxis no longer produces the warrantied product in question, or does not have the stock on hand to repair it, it will not be exchanged or repaired, and your product will be returned to you.

Tweezers:

  • Triiaxis will replace tweezers that are seized by TSA in the USA.

At Triiaxis we stand by every product we make and sell. We are committed to bringing you the highest quality product possible. 

Minor blemishes, cosmetic defects, and variations in both finish/color should be expected. Everything we sell has many handmade steps involved, which increases the likelihood of minor cosmetic imperfections.

We will do our best to communicate any confusing details in regards to purchasing our products. We are constantly updating, and tweaking our products based on field testing and user feedback.

Thank you for being a part of our story.

General Questions

I am have a question about my purchase

  • Please use the contact form listed on the site header

I would like to return my purchase

  • Please view the return policy, than click on the return item link.
    0
    Your Cart
    Your cart is emptyReturn to Shop
      Calculate Shipping
      Apply Coupon

      Designed, and Developed in USA

      Copyright © 2022 | Triiaxis

      All Rights Reserved